The 6th Annual OSS BSS Asia Pacific Summit in 2012 looks into the changing world of the communications marketplace. It will focus on the new ways business will be won or lost by partnerships and by delivering alluring new customer-centric services. Much of what is possible in the next 2-4 years lies in orchestrated execution of technology updates, user devices and the systems needed to maintain a better customer experience. This means a refocus on business strategy to support ideas and concepts never tried before. It also means investment in real-time business support and service delivery functions needed to shape new business opportunity. The use of enabling systems (OSS/BSS) and real-time solutions is now a critical differentiating factor for attracting and keeping customers.
What are the key topics for Summit in 2012?
Customers continue to be attracted by innovation in service options and user devices that make life better for them. With cloud services, the line is blurring between what a service provider can offer and what an enterprise delivers. In this light, cross industry business models are fast-becoming a new way of meeting customer expectations, especially those from the larger business and enterprise sectors. Key Topics include:
- Multi-industry collaboration to meet the new generation of customer needs
- MegaTrends 2020 and Research insight on current business drivers
- 4G Network Transformation Journey in the connect world
- How Real is the Cloud for Delivering What Customers Want?
- How Social Media is Transforming the Customer Experience
- NOVA - Powering Malaysia's High-speed Broadband Transformation
- Operator Case study on Service Quality Management
- Nucleus Connect’s role and progress to date in Singapore’s next gen NBN business model
- Case Study of a real life BSS/OSS IT transformation program
- Practical Business Architecture - A case study in delivering better business design
- Success Healthcheck for IT Business Transformation
And many more…
Analyst insights and research results will be shared concerning the latest business focus areas, changing business models, and enabling systems functions in a special ½ day complimentary workshop to be held as the concluding session of this event-packed 2-day summit.
Testimonials from the 2011 OSS BSS APAC Summit
“ Good sharing of latest technology trends with current business and future telco business trends”
- Roland Lim, Head of Technology Strategy, Digi Telecommuncations, Malaysia
“[The summit] provide significant inputs in doing transformation”
- Norberto Infante, Department Head of OSS – IT, Smart Communications, Philippines
“[Top benefit of this summit include] ideas exchange”
- Steve Hobbs, CTO, PT Indosat, Indonesia
“[Top benefit of this summit include] meeting telecom experts across
geographies
and getting to know their challenges & innovative ways to handle them”
- Manoj Nigam,VicePresident, Vodafone Essar Ltd, India
“A good combination of topics that keep me interested”
- Wong Kok Hoou, GM Marketing, M1
“OSS BSS APAC Summit is a must attend for telecom provider”
- Tim Win Aung, Operations Systems Engineer, Singtel [iPad Lucky draw winner of 5th Annual OSS BSS APAC Summit ]
“Networking opportunities, good speakers, very relevant coverage of trends & issues in OSS/BSS”
- Graeme Carey, Customer Engagement Principal, Ericsson
“Topics, content & speakers were well-chosen. Good insights into real-world issues/ situations”
- Sonny Valdez, CTO, ePLDT Inc, Philippines
So Register Now to attend the 2012 Summit to discover, understand, discuss and update yourself on present and future challenges facing the Industry.
